Eblens Careers


DUTIES AND RESPONSIBILITIES: -Assists the Store Manager in the day-to-day management of the store in accordance with overall company policy. -Provides sales floor leadership, including coaching, selling techniques and proper zone coverage. - Involved in the overall merchandising of the store, helping to determine which products to feature, updating various displays and providing direction to sales staff on all merchandising activities. - Ensures standards for quality, customer service and health and safety are met; Manages and motivates staff to increase sales and ensure efficiency. - Ensures work schedules are adhered to and assigns employees to specific duties Deals with staffing issues: providing input on; hiring potential staff; employee appraisals and performance reviews; and assists in training and development of staff. - Ensures timely updates to inventory, including price adjustments, transfers and replenishment of stock upon receipt. - Responds to customer complaints and comments. -Coordinates sales promotion activities Maintains awareness of market trends in the retail industry, understands forthcoming customer initiatives, and monitors what local competitors are doing. -Keeps Store Manager apprised of all activities / incidents during his/her shift. REQUIREMENTS: - Previous experience in a retail sales environment with increasing levels of responsibility and a working knowledge of general retail practices and procedures. - Excellent customer service skills; ability to anticipate customer needs. -Strong communication skills: verbal and written. -Good merchandising skills. -Management experience in a retail sales environment or similar fast paced, customer service environment, preferred.


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