Eblens Careers

Careers

 

JOB SUMMARY:

​Have a chance to demonstrate your awesome retail management leadership with New England's #1 urban and footwear company.  Your main role will be assisting the Store Manager in the day-to-day managing of the store in accordance of the company policies, practices, and standards.      

 Duties & Responsibilities:

  • Following and executing standard opening and closing procedures as per company directives.  
  • ​Following and executing standard point of sale procedures as per company directives.
  • Provides sales floor leadership, including coaching, selling techniques and proper zone coverage.
  • Involved in the overall merchandising of the store, helping to determine which products to feature, updating various displays and providing direction to sales staff on all merchandising activities.

  • Ensures standards for quality, customer service and health and safety are met;
    Manages and motivates staff to increase sales and ensure efficiency.

  • Ensures work schedules are adhered to and assigns employees to specific duties

  • Deals with staffing issues: providing input on; hiring potential staff; employee appraisals and performance reviews; and assists in training and development of staff.

  • Ensures timely updates to inventory, including price adjustments, transfers and replenishment of stock upon receipt.

  • Responds to customer complaints and comments.

  • Coordinates sales promotion activities

  • Maintains awareness of market trends in the retail industry, understands forthcoming customer initiatives, and monitors what local competitors are doing.

  • Keeps Store Manager apprised of all activities / incidents during his/her shift.

Requirements:

  • Must have a sense of urgency and the ability to prioritize work.
  • Fair knowledge of fashion and footwear in our industry.
  • Previous experience in a retail sales environment with increasing levels of responsibility and a working knowledge of general retail practices and procedures.

  • Excellent customer service skills; ability to anticipate customer needs.Strong communication skills: verbal and written.

  • Great visual merchandising skills. 

  • Minimum of 2 years of management experience in a retail sales environment or similar fast paced, customer service environment, preferred.

  • Must demonstrate basic computer and retail math skills.

ASSISTANT STORE MANAGER - NEW HAVAEN, CT

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