Eblens Careers

Careers

Duties & Responsibilities

  • Assists the Store Manager in the day-to-day management of the store in accordance with overall company policy.
  • Provides sales floor leadership, including coaching, selling techniques and proper zone coverage.
  • Involved in the overall merchandising of the store, helping to determine which products to feature, updating various displays and providing direction to sales staff on all merchandising activities.
  • Ensures standards for quality, customer service and health and safety are met.
  • Manages and motivates staff to increase sales and ensure efficiency.
  • Ensures work schedules are adhered to and assigns employees to specific duties
  • Deals with staffing issues: providing input on; hiring potential staff; employee appraisals and performance reviews; and assists in training and development of staff.
  • Ensures timely updates to inventory, including price adjustments, transfers and replenishment of stock upon receipt.
  • Responds to customer complaints and comments.
  • Coordinates sales promotion activities
  • Maintains awareness of market trends in the retail industry, understands forthcoming customer initiatives, and monitors what local competitors are doing.
  • Keeps Store Manager apprised of all activities / incidents during his/her shift.

Requirements

  • Previous experience in a retail sales environment with increasing levels of responsibility and a working knowledge of general retail practices and procedures.
  • Excellent customer service skills; ability to anticipate customer needs.Strong communication skills: verbal and written.
  • Good merchandising skills.
  • Management experience in a retail sales environment or similar fast paced, customer service environment, preferred.

Assistant Manager

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